Wednesday, 29 May 2013

Conversation Questions: Complaining

  • Is it always necessary to complain?
  • When is it appropriate to complain in a restaurant?
  • What do you think of the saying, "The customer is always right."?
  • What do you say to someone to complain about bad service in a store or restaurant?
  • Have you ever gotten angry at a worker in a store or a restaurant?
  • What are some reasons why we might need to complain in a store or restaurant?
  • What are some reasons why you would not complain about bad service?
  • Do you prefer to make a complaint over the telephone or in person?
  • When is it necessary to write a letter of complaint?
  • Is it common in your country to complain about bad service?

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